How IBM shapes IT trends in the world and Kazakhstan

Why artificial intelligence and hybrid clouds are the future of the IT industry today

IBM has been on the market for 110 years. For more than a century, the company has been one of the world leaders, first in the field of accounting and automation, and then in information and computing technologies. The corporation is not going to give up its positions, working more and more on the development of innovations and new products that change the modern world.

Denis Petrov, Director of IBM in the Republic of Kazakhstan, spoke about what is behind the technologies of hybrid clouds and artificial intelligence, as well as how interesting Kazakhstan is for a global company in terms of digitalization and the creation of new IT solutions.

Denis, what are the main IT trends for the next few years? Where is the IT industry headed

Everyone wants to understand what the future holds for us, in which direction we should move, ahead of trends or keeping up with them. In my opinion, it is not the trends or technologies themselves that are important, but how a business can interpret these trends, and how technologies can be applied.

You can remember how a couple of years ago everyone was discussing the blockchain as a technology that will almost become a portal to the future. Many companies had high hopes for it, expecting that this is where a breakthrough would occur. This has been discussed at almost every conference. Today we can see that blockchain is being discussed more in the context of cryptocurrencies. Although, of course, it is applicable in other areas, such as trusted supply chains or identification systems, it is clear that the initial excitement has noticeably subsided.

IBM not only thinks about trends, but also tries to stay ahead with its technologies. Our company has an analytical division Institute for Business Value (IBV), which conducts research in the field of trends not just from a technology point of view, but, first of all, from a business point of view, interviewing the directors of companies that generate demand in the market.

For example, one of the sought-after trends for CEOs of companies today is personnel management from anywhere in the world. In parallel with this, another direction stands out: management and attention to talent, technology and partners. Attracting new minds, technologies and trusting interaction with customers and partners, even with competitors – these are the things that really excite the business community today.

If we talk about technological trends that have already clearly formed today, then this list certainly includes: the industrial Internet of things, hybrid clouds, artificial intelligence (AI) and automation (robotics) of processes. These are the technologies that are actively developing today and which are already being fully used today.

That is, the formation of demand for certain technologies, and, accordingly, for the creation of trends, occurs due to the needs of companies and businesses?

– This is a mutual process. On the one hand, the market generates certain needs for technologies to solve its tasks and problems. On the other hand, IT companies today offer innovation themselves. For example, IBM has been the No. 1 company in the world for the past 28 years in terms of the number of US patents issued in the field of information technology.

These are the things that make technological breakthroughs happen, from launching space satellites to groundbreaking smartphone apps. These innovations enable IBM to scale and bring technology to a wider market. And we make part of our patent developments available to the public – for programmers, scientists, our partners who share the desire to make our world a better place.

We are thinking about what will happen not only in 3-5 years, but also in the longer term. IBM strives to help customers and partners solve any business problem in an efficient and convenient way.

And the possibilities of modern information technologies have led not only to t

he acceleration of discoveries in science, but also to the emergence of advanced companies focused on applying the stages of the scientific method (questioning, research, hypothesizing, conducting an experiment, observing, drawing conclusions, reproducing the result) in business.

Leading companies are increasingly using the scientific method where discoveries transcend traditional analytics and become a constant process of hypothesizing, testing, and experimenting.

As a long-time supporter of the use of the theory of inventive problem solving in business, which helps me and my team quickly find the optimal solution in often mutually exclusive conditions (for example, quickly but expensively), I can only welcome such instrumental reinforcement at the intersection of science and IT.

This is not only a kind of hybrid data storage in a local data center and one or more public clouds, but also broad computing opportunities for businesses. For example, a company needs to carry out complex calculations. But to provide additional capacity, it is no longer necessary to buy powerful computers – IBM offers them in physical, virtual or platform form through the cloud. And you only need the Internet to take advantage of this opportunity.

Any company or organization, choosing a hybrid cloud IT infrastructure, can use all the analytical tools, all the integration technologies that our company has to develop solutions for business problems. And these technologies can be used everywhere.